Returns & Exchanges

We want you to feel comfortable and fully supported in your Everform garments. If something isn’t quite right, we’re here to help with sizing, comfort and product advice — often we can resolve things before a return is needed. For support with sizing you can Book an online fit

To check your size recommendation using our 3D body scanning technology to check your measurements, often a manual measurement can be out by 2-5cm.

Click Here to start Your Scan

Scan our Everform QR code

You can also reach out to our Customer Service team who are trained on size and fit - email christine@everformwear.com

EXCHANGES - Start an Exchange Here

You have 30 days from delivery to request a return. Eligibility depends on the item purchased and its condition when returned.

All returns must be:

  • In original, as-new condition

  • Unworn, unwashed and unaltered

  • With tags, hygiene seals and packaging intact

  • Free from any marks, dust or odour

  • Returned in the original Everform box, placed inside a protective outer shipping box

Items that don’t meet these standards may be declined or incur a restoration fee.

How to Request a Return

We’re here to help you with sizing, comfort and product advice — often we can resolve things before a return is needed.

Please contact our team so we can support you:

hello@everformwear.com

Include:

  • Your order number

  • The item(s) you’d like to return

  • The reason for the return

  • If exchanging: the new size or style you need

Either way — we’ll guide you through the process.

Eligibility by Purchase Type

Full-Priced Items

May be returned for a refund, exchange or store credit.

Sale & Promotional Purchases

(e.g. EOFY/ Midyear Sale, Black Friday, Boxing Day, promotional codes)

Refunds and exchanges are not offered during promotional sale periods.

Items may be returned for store credit.

Bundle Purchases 

Bundles are offered at a discounted price to support daily compression wear.

Because bundles are discounted, special return conditions apply:

Full refunds are available only when all items in the bundle are returned together.
  • If an item from a bundle is returned, the refund will be adjusted to reflect the item's value minus its proportional share of the bundle discount
  • Store credit may be issued at the customer's request in lieu of a partial refund
All items must be returned unworn, unwashed, with tags attached and packaging intact, and free from fibres, marks or odour.

 

Final Sale Items

Items marked Final Sale at checkout are not eligible for return, exchange or store credit.

Postpartum Briefs & LBL Styles

As intimate garments, these are eligible for exchange or store credit only, when unworn and in as-new condition.

Faulty Items

If you believe your garment has a fault, please get in touch within 7 days with your order number and clear photos so we can help quickly.

We will always take care of you where something isn’t right.

Shipping Costs

Return shipping is the responsibility of the customer.

For approved exchanges, we cover the shipping of the replacement garment back to you.

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