Returns & Exchanges

We want you to feel comfortable and fully supported in your Everform garments. If something isn’t quite right, we’re here to help.

You have 30 days from delivery to request a return. Eligibility depends on the item purchased and its condition when returned.

All returns must be:

  • In original, as-new condition

  • Unworn, unwashed and unaltered

  • With tags, hygiene seals and packaging intact

  • Free from any marks, dust or odour

  • Returned in the original Everform box, placed inside a protective outer shipping box

Items that don’t meet these standards may be declined or incur a restoration fee.

How to Request a Return

We’re here to help you with sizing, comfort and product advice — often we can resolve things before a return is needed.

Please contact our team so we can support you:

hello@everformwear.com

Include:

  • Your order number

  • The item(s) you’d like to return

  • The reason for the return

  • If exchanging: the new size or style you need

Prefer to get started straight away?

You can also submit your exchange or return anytime through our Self Service portal:

Returns Portal: 

Either way — we’ll guide you through the process.

Eligibility by Purchase Type

Full-Priced Items

May be returned for a refund, exchange or store credit.

Sale & Promotional Purchases

(e.g. Black Friday, Boxing Day, promotional codes)

Refunds and exchanges are not offered during promotional sale periods.

Items may be returned for store credit.

Final Sale Items

Items marked Final Sale at checkout are not eligible for return, exchange or store credit.

Postpartum Briefs & LBL Styles

As intimate garments, these are eligible for exchange or store credit only, when unworn and in as-new condition.

Faulty Items

If you believe your garment has a fault, please get in touch within 7 days with your order number and clear photos so we can help quickly.

We will always take care of you where something isn’t right.

Shipping Costs

Return shipping is the responsibility of the customer.

For approved exchanges, we cover the shipping of the replacement garment back to you.