Wrong size.
We're sorry to hear that the sizing wasn't quite right for you.
As our garments provide therapeutic compression, getting the correct fit is important for both comfort and effective support.
We offer complimentary personalised sizing guidance and fit consultations to help you find the most suitable size.
Please reach out to our customer service team or fit consultants. We'd love the opportunity to assist you and help get you into the right fit.
Did my measurements and bought XS size but it couldn’t even fit past my knees. Contacted customer service and got a return for S size. However, the S size couldn’t fit past my thighs. I have given up and am in the process of organising a return and refund. I’ve checked my measurements and they are correct so am hoping that customer service will respond and approve it soon. Overall, a very disappointing experience given that I’m 10 days post-partum.
Hi Tiffany,
We're genuinely sorry that neither size has fitted, particularly so soon after giving birth. Our priority is to support you.
We extended your exchange window as requested and offered personalised sizing assistance. We would have loved the opportunity to review your measurements and help guide you towards the right fit before your exchange.
We've since reached out personally and would really appreciate the opportunity to review your sizing concerns and find a suitable resolution. We're here to support you.
Certainly noticed an improvement in symptoms.
They’re just not comfortable enough to wear longer than an hour or two.
Hi Georgia, thanks for sharing your experience. We’re glad you’ve noticed an improvement in your symptoms, though we’re sorry the briefs aren’t comfortable enough for longer wear. It’s possible the size may be incorrect as they should be comfortable for all day wear, my team will reach out with sizing assistance- Rosie
The fit was not good even though I ordered according to my measurements on your sizing chart. Disappointed that I cannot return the product due to it being opened and hand rinsed even though it’s in very good condition.
Great shorts for running pregnant. I got both the longer and shorter length, as I am prone to chafing on the inner thighs on long runs. For long runs I would definitely choose the longer shorts, but the short ones got me through a 20km trail safely too. Recommended by my pelvic floor therapist, and I'm glad I followed the advice - bring on the next run.
Hi Katariina, thanks so much for sharing your experience! We’re delighted the shorts kept you comfortable on your runs, especially your 20 km trail. Wishing you many more happy miles!